IT Systems Analyst


At Sustainable Energy First we are driven to inspire and empower our people to make an environmental and economic difference for themselves, our clients, and the planet.

As a leading energy and utility management consultancy, Sustainable Energy First delivers its core services which include procurement, revenue recovery, compliance support and net zero consultancy alongside its pledge to place economic and environmental sustainability at the heart of its purpose. Previously named BiU, this is an exciting opportunity to join an established and successful company.

The role

  • Provide 2nd line support to the infrastructure environment.
  • Assist in the design and development of IT infrastructure solutions.
  • Improve and maintain system documentation, processes, and asset management records.
  • Proactive systems administration and monitoring.
  • Provide desktop support cover when necessary.
  • Provide user training and guidance on bespoke systems and Office 365.

Our ideal candidate

It is essential that the successful candidate has / is experienced in the following:

  • Microsoft Business Domains (On-premises, Hybrid and Azure based)
  • Virtualisation infrastructures – Hyper-V and Failover Clustering
  • Storage systems SAN / NAS – PowerVault and Synology
  • Desktop, laptop and server hardware – Dell, HP, Apple, Microsoft
  • Network security appliances – Watchguard, DrayTek, HP Aruba, Netgear.
  • Infrastructure-wide monitoring tools.
  • VPNs – BOVPN, SSL, IKEv2
  • VoIP Telephony – DialPad, Teams
  • Backup and DR Solutions – On-premises and cloud based
  • MDM solutions – Intune and AutoPilot
  • ESET EndPoint security products
  • Microsoft 365 products and services – Office 365, Azure, PowerBI, Stream and Exchange.
  • Asset management systems
  • SharePoint Online

To be successful in your application, you need to be an all-rounder that has a passion for information technology, who is keen to learn and develop along with the business.

You will have had 4+ years of working in multidisciplinary IT environments and held working relationships with all levels of businesses. It is essential that the successful candidate be an excellent communicator, has excellent attention to detail and a logical approach to troubleshooting.

This role reports directly to the Head of Infrastructure and presents opportunities for role progression, learning and development, as well as an excellent benefits package.

Looking after our team

In return for your talent, Sustainable Energy First will provide you with a great team environment, award winning people culture and a work day that is challenging and rewarding. Our managers hold monthly 121 meetings with their teams to help them to succeed and support them in learning and developing. We offer flexible working, health care cash plan, company pension, subsidised gym membership or equipment, private healthcare, cycle to work scheme, salary sacrifice electric vehicles and all expenses paid trips away for 5,10,15 and 20 year services.

We are a certified Investors in People Gold business, as well as one of the UK’s Best Top 100 Companies to work For, 2020 and 2021.

Inclusive employer

We’re an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, religion, or belief.

Employment Type


Job Location

349 Clifton Drive North, Lytham St Annes, FY8 2NA

Working Hours


Base Salary

£30,000-£35,000 Per year

To apply

To apply for the position, send your CV and cover letter to susan.zolotarczuk@sefirst.com

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