Position title
Mid Market Account Manager
Description
Sustainable Energy First is a leading sustainable energy and utilities specialist. As a certified B Corporation with a strong commitment to sustainability, We are focused on reducing the carbon footprint of its clients, which account for 3.5% of UK business power consumption. In effect, it has aligned its own sustainability ambitions with those of its clients and prospects. Eradicating 327,000 tonnes CO2e by 2028 is the goal – this is the equivalent of taking 73,000 cars off the road.
Responsibilities
In this pivotal role, you'll be the driving force behind our mission to cultivate and nurture a portfolio of lucrative clientele. Using effective telephony-based Account Management techniques, you'll build strong relationships with our customers, ensuring their needs are met while driving profitability for our organisation. Join us in maximising customer satisfaction and business success through proactive and strategic account management.
Qualifications
•A good track record of working in a sales and account management environment
•Good negotiation and influencing skills
•Good communication skills, written and verbal
•Proficient user of Microsoft Office applications
•Experienced user of the CRM system and Salesforce
•Commercial approach when making decisions
•Good problem-solving and numerical skills
•Able to work as a team and individually
•A good understanding of the UK energy markets (trends in pricing / market movement etc)
•General knowledge of individual proposition offerings from energy suppliers, therefore demonstrating strong commercial acumen.
•Ability to analyse and review large data sets quickly and effectively- quickly establishing any anomalies and the best proposition for the customer
Job Benefits
💷 Salary: Up to £26,000 per annum plus commission
🌴 Holidays: 25 days + bank holidays + 🥳 your birthday off
🏠 Remote and flexible working
⛹🏽 Gym contribution
💰 Long service awards
🩺 Private Medical Insurance
🐣 Enhanced paternity/non-pregnant colleague and maternity/pregnant colleague leave
🏥 Simply Health
🧠 Challenging work and development
Inclusion and Belonging
We believe that diversity is more than a commitment, it’s at the heart 🤎 of who we are. We aim to create an environment where everyone feels respected, valued, and empowered to bring their whole selves to work.
We celebrate different perspectives, backgrounds, and experiences because we know they make us stronger, bolder and more imaginative, which link to our core values. By fostering a culture of belonging, we aim to provide a workplace where every voice is heard, and every individual can thrive.
Our culture has been set up to bring the best out of our people. If we sound like the kind of business where you’re ready to take the next step, then we look forward to hearing from you!
Contacts
To apply for the position, send your CV to laura.mccubbin@sefirst.com
Hiring organization
Employment Type
Full-time
Job Location
Ribble House, Lytham, FY8 4TS
Working Hours
37
Valid through
27 June 2025
